EVERYDAY SHOPIFY SUPPORT
One team for the work your
Shopify store keeps asking for.
From quick product updates and banner changes to theme improvements, app support and everyday troubleshooting — Ziddi Techies helps manage the ongoing work behind your store.
START MY FREE TRIAL →
Plans from ₹4,800/month • Flexible support • Real Shopify specialists
Your store never really stops needing work.
A product needs updating. A banner needs changing. An app stops behaving properly. A collection needs reorganising. A new campaign needs to go live. Small tasks quickly become a long list.
With Ziddi Techies, you get an ongoing Shopify support team to help handle the everyday updates, fixes and improvements behind your store. You focus on running the business. We help keep the store moving.
CAPABILITY INDEX
Everything We Can Help You Manage
01 — PRODUCT MANAGEMENT
Keep Catalogue Accurate & Organised
Whether you are launching new products or cleaning up existing listings, our team can help manage everyday product work.
What's included:
• New product uploads
• Title & Description updates
• Image & Variant changes
• Price & Compare-at updates
• SKU & Barcode updates
• Vendor & Tag management
• Metafield & Template tweaks
• Bulk updates (where supported)
"Please update the pricing and images for these 12 products."
GET PRODUCT SUPPORT →
02 — COLLECTION MANAGEMENT
Keep Customers Finding Products
We help create, organise and maintain Shopify collections so your storefront stays structured and easier to browse.
What's included:
• Manual & Automated setup
• Collection sorting & rules
• Image & Description updates
• Seasonal & Sale collection setup
• Product removal & reordering
• SEO field & Visibility tweaks
"Create a Summer Sale collection and add all discounted products."
03 — THEME & STOREFRONT
Small Changes Without Finding Developers
Our team helps with ongoing storefront and theme changes within the scope of your selected plan.
What's included:
• Section reordering & config
• Header, Footer & Bar tweaks
• Font, Spacing & Color settings
• Responsive & CSS adjustments
• Minor Liquid changes
• Theme troubleshooting
"Move the reviews section above recommendations and reduce mobile spacing."
Note: Full theme redesigns require custom scope.
04 — BANNER & CONTENT
Keep Storefront Fresh
Running a sale or launching a product? We help update existing storefront content instantly.
What's included:
• Desktop & Mobile banner swap
• Hero & Promo text changes
• Announcement bar updates
• CTA button & link swaps
• Campaign content updates
• Landing page updates
"Replace the homepage banner for our weekend sale on desktop and mobile."
05 — NAVIGATION & MENUS
Smoother Customer Journeys
We help maintain the navigation structure connecting your products, collections and important pages.
What's included:
• Main & Footer menu updates
• Dropdown & Mega-menu tweaks
• Link corrections & fixes
• Navigation cleanup
"Add New Arrivals to main menu and reorganise Women category."
06 — APP SUPPORT
Manage Store Apps
Avoid setup conflicts and configuration issues. We help with reasonable app-related support.
What's included:
• Installation assistance
• App block configuration
• Display troubleshooting
• Conflict investigation
"The wishlist app is hiding the price on mobile. Please investigate."
07 — BUG FIXES
Resolve Storefront Issues
When something looks broken, you have an expert team ready to inspect and fix it.
What's included:
• Mobile & Desktop display fixes
• Spacing & Layout errors
• Cart display problems
• Liquid & CSS error checks
"The Add to Cart button overlaps description on mobile."
08 — DISCOUNTS & PROMOS
Launch Offers Seamlessly
Set up and manage everyday Shopify promotions without getting lost in configuration steps.
What's included:
• Discount codes & Auto discounts
• Buy X Get Y setup
• Scheduling & Expiry setup
• Promotion testing
"Create a 15% discount for first-time customers until Sunday."
09 — PAGES & CONTENT
Keep Policy & Pages Current
We help update existing Shopify pages like About, FAQ, Shipping and Policy pages.
What's included:
• FAQ & About page updates
• Shipping timeline changes
• Policy page publishing
• Text formatting & links
"Update our shipping page with new delivery timelines."
10 — BASIC SHOPIFY SEO
On-Store SEO Maintenance
We handle practical, basic on-page SEO fields to keep search parameters healthy.
What's included:
• Title & Meta Description tweaks
• Image Alt-text updates
• URL handle & link corrections
• Search preview formatting
"Update SEO titles and meta descriptions for these 10 products."
11 — STORE IMPROVEMENTS
Conversion-Focused Adjustments
Small usability enhancements that make the storefront significantly easier for customers to use.
What's included:
• CTA visual clarity
• Trust-element placement
• Mobile UX adjustments
• Product hierarchy tweaks
"Improve product page hierarchy so size selector and CTA are clearer."
12 — EVERYDAY SHOPIFY HELP
Your On-Demand Shopify Expert
Not every request fits a category. Ask us standard store operation questions anytime.
Common questions:
• "Why is this collection showing empty?"
• "Why is this app displaying twice?"
• "Can you verify if this discount setup is correct?"
If the request is within plan scope, we help get it moving.
SIMPLE BY DESIGN
How Requests Work
Send the task. We handle the Shopify part.
01
Send Request
Send via WhatsApp or designated support channel.
"Please replace the homepage banner."
02
We Review It
We check access, scope, and technical dependencies.
Request reviewed ✓
03
We Get to Work
Task enters queue based on priority and capacity.
Work in progress...
04
You Get Update
We confirm completion or request approval.
Task completed ✓
What counts as a request?
Quick Request
Change announcement bar text from “Free shipping above ₹999” to “Free shipping above ₹799”.
Standard Request
Create a new collection, add selected products, and link it in the main navigation.
Advanced Request
Build a new custom product-page section with unique Liquid logic and responsive behaviour.
CLEAR SCOPE. NO SURPRISES.
What’s Not Included in Standard Monthly Plans?
Some work needs a separate project scope. We will always tell you before starting.
• Complete Shopify store builds
• Full website redesigns
• Full theme redevelopment
• Custom Shopify app builds
• Complex API development
• Custom ERP integrations
• Advanced checkout customization
• Large-scale store migrations
• Full branding & graphic design
• Photo & Video production
• Full paid ad management
• Full SEO ranking campaigns
• Third-party app subscription fees
• Emergency 24/7 development
• Work outside Shopify platform
FLEXIBLE CAPACITY
Your Plan Determines Capacity
A new store with 20 products does not need the same support capacity as a high-volume D2C brand with thousands of SKUs and daily campaigns.
Plans start from ₹4,800/month based on request frequency, turnaround time, theme complexity, and workload intensity.
FIND MY PLAN →
BENEFITS
Why Owners Choose Ongoing Support
• One Ongoing Team
A dedicated team that becomes deeply familiar with your store setup over time.
• One Place for Requests
Send everyday Shopify work easily down your designated support channel.
• Real Shopify Experience
Support focused specifically on the practical work behind ecommerce stores.
GOT QUESTIONS?
Frequently Asked Questions
Is everything listed on this page included in every plan?
No. Available services, request capacity, turnaround, and support priority depend on your selected plan.
Can I send unlimited requests?
Only where a plan expressly states this, subject to fair-use and workload capacity rules.
Can you work on custom Shopify themes?
Yes, depending on the theme architecture and plan. Complex custom development may require separate quotation.
Do you create banners and graphics?
Storefront content updates are included. New graphic design creation is included only where stated in your package.
How quickly are tasks completed?
Turnaround depends on your plan, task complexity, third-party dependencies, and current queue depth.